Why has my subscription paused itself?

This could be because your payment information is no longer valid. Go to Account → Payment Methods in your account to review your payment information. If your subscription doesn’t change to active, contact us with your order number (ES...) and we’ll help you out.

 

If you cannot find your order number, please send us your full name, email address, delivery address, phone number, and the colour of your starter kit.


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